HR Voices Podcast

Episode 36: The Importance of Wills and Probate for Business Owners and Consultants

HR Voices
A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante of HR Independents Ltd.
DATE: 11th November 2024
Episode 36: The Importance of Wills and Probate for Business Owners and Consultants
Guest: Scott Walker, Scott Walker (and Consultant at Richard Nelson Solicitors)
In this episode of HR Voices, host Mary Asante is joined by Scott Walker, a Wills and Probate expert who explains the often daunting topic of wills in a way that makes it less mysterious and easier to understand. Scott and Mary discuss why every business owner, consultant, or self-employed individual should have a will in place to protect their assets and loved ones.
In this episode we cover:
What is a Will? Scott breaks down the basic concept of a will and why it's vital for ensuring your assets—property, money, business, and personal possessions—are passed on to the people you care about.
Why Everyone Needs a Will: Learn why having a will is not just about death but also about planning for the future and securing the financial future of your loved ones or your business.
What Happens if You Don’t Have a Will: Scott explains the legal implications of not having a will in place, including how the intestacy rules decide what happens to your assets, especially in the absence of a spouse, children, or a valid will.
The Importance of Wills for Business Owners and Consultants: Whether you're a sole trader, part of a partnership, or own shares in a limited company, having a will ensures your business can continue running smoothly or that your assets are passed on according to your wishes.
Power of Attorney and Business Protection: Scott also touches on the importance of having a lasting power of attorney in place, particularly for business owners, to ensure the continuity of business operations should you become incapacitated.
Key Takeaways:
A will is essential for ensuring your assets, including your business, are passed on to the people you choose, rather than being left to the intestacy rules.
Planning for your future, even before death, is important, especially for business owners who need to ensure the smooth transition of their business assets.
A lasting power of attorney is just as crucial as a will, as it ensures your business or personal affairs can continue to be managed if you are unable to do so due to illness.
Top Tips from Scott Walker:
Know Your ‘Why’: Understand the reason you’re creating a will and take time to plan what assets you have and who you want them to go to.
Start Conversations About Death and Illness: Talking openly about death can help you plan better and live well by securing the future for yourself and your loved ones.
Consider a Lasting Power of Attorney: This allows someone you trust to manage your business or personal affairs in case you become ill or incapacitated, ensuring continuity.
Thanks for listening to HR Voices! If you enjoyed this episode, please leave us a review.
HR Voices Contact: hrvoices@hrindependent.co.uk
www.hrindependents.co.uk
 

Episode 35: Performance Management as a Strategic Tool

A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante of HR Independents Ltd.
DATE: 28h October 2024
Episode 35: Performance Management as a Strategic Tool
Guest: Lucinda Carney, Founder of Actus Software and Host of HR Uprising Podcast
In this episode of HR Voices, Mary Asante  is joined by Lucinda Carney, a trusted partner of HR Independents and a renowned expert in performance management. Lucinda shares her wealth of experience, discussing how businesses can use performance management as a strategic tool to enhance both individual and business-wide success.
In this episode we cover:
Demystifying Performance Management: Lucinda breaks down the buzzwords and discusses how performance management is often misunderstood, explaining why it's much more than an annual appraisal.
Performance Management as a Continuous Process: Learn how ongoing conversations, clear goal-setting, and regular feedback form the backbone of an effective performance management system.
Aligning Performance with Strategic Goals: Discover how performance management can ensure everyone is working towards the same business objectives and how it helps smaller businesses, in particular, to grow and mature.
The Manager’s Role in Performance Management: Lucinda emphasizes the importance of equipping managers with the skills to support their teams, particularly in difficult conversations around underperformance.
Overcoming Challenges: The episode also addresses common objections from leaders and managers, including the time investment required for regular performance check-ins, and how to overcome these barriers by embedding performance management into the company culture.
Key Takeaways:
Performance management should be a year-round, cyclical process rather than a one-time event focused solely on appraisals or bonuses.
Effective performance management helps align individual goals with the overall strategic direction of the business, particularly for SMEs.
Regular people-focused conversations can drive engagement, productivity, and ultimately, business success.
Training managers in effective communication, coaching, and handling difficult conversations is key to making performance management work.
Top Tips from Lucinda Carney:
Make Performance Management a Strategic Tool: Align the process with the business's strategic goals and ensure managers are clear on expectations.
Equip Managers with Skills and Confidence: Give managers the training and tools they need to carry out effective performance management.
Engage Employees in the Process: Encourage employees to take ownership of their own development and performance by fostering open, two-way conversations.
Thanks for listening to HR Voices!
If you enjoyed this episode, we'd love it if you could leave us a review.
HR Voices Contact: hrvoices@hrindependent.co.uk
www.hrindependents.co.uk

Episode 34: A Roundup of HR Insights and Key Learnings from Episodes 29-33

HR Voices Podcast
Hosted by Charlotte Allfrey and Mary Asante
DATE: 14/10/2024
 
Episode 34: A Roundup of HR Insights and Key Learnings from Episodes 29-33
 
In this special roundup episode of HR Voices, hosts Charlotte Allfrey and Mary Asante reflect on their conversations with various industry experts from episodes 29 to 33. They discuss key takeaways, actionable tips, and the valuable insights gained over the past few episodes.
 
In this episode we cover:
- Episode 29: Employee Benefits with Dave Sykes
- Key Takeaways: Dave Sykes from Big More Benefits discussed how a well-communicated employee benefits package can enhance employee retention and satisfaction. He introduced the Four Ps Framework: Provision, Protection, Preventative Measures, and Perks, emphasising the importance of tailoring benefits for small businesses without necessarily incurring significant costs.
- Notable Insights: The critical role of communication in ensuring employees understand and value their benefits package, and how offering benefits can enhance an employer’s brand.
 
- Episode 30: Conflict Resolution with Tony Monday (In Memoriam)
- Key Takeaways: Tony Monday, the “Maverick Mediator,” passionately advocated for early intervention in workplace conflicts. Sadly, Tony passed away shortly after recording this episode, and in honoring his legacy, Mary and Charlotte reflect on Tony’s dedication to conflict resolution.
- Notable Insights: Mediation is a powerful tool to resolve workplace disputes. Creating a safe, confidential environment is key to successful mediation, and early intervention can prevent conflicts from escalating into formal grievances.
 
- Episode 31: The Power of Niching with Nick Poninski
- Key Takeaways: Nick Poninski, the “Influential Consultant,” explored the importance of niching for HR consultants. He emphasised that consultants who specialise in a specific area can stand out in the marketplace and establish themselves as experts.
- Notable Insights: Niching makes it easier to market services, become a thought leader, and target specific pain points for clients. However, HR consultants also value flexibility and may hesitate to niche early in their careers.
 
- Episode 32: Recruitment Strategies with Matt Edge-Wilkins
- Key Takeaways: Matt Edge-Wilkins of Talent Seeker shared how recruitment has evolved, stressing the importance of balancing automation with a personal touch to ensure quality hires.
- Notable Insights: The benefits of headhunting and targeting passive candidates for quality talent acquisition, and how a strong employer brand can attract top talent.
 
- Episode 33: Menopause in the Workplace with Sally Sidani-Wilkinson
- Key Takeaways: Sally Sidani-Wilkinson, from Rebalance by Sally, discussed the importance of raising awareness around menopause in the workplace. She emphasised the need for empathetic support, education, and tailored strategies to retain and support employees going through menopause.
- Notable Insights: Menopause affects individuals in diverse ways, and organisations should implement clear policies, normalise discussions, and offer support strategies to foster an inclusive work environment.
 
Key Reflections from the Roundup:
- Employee benefits are more than just a salary add-on—they can make a business more attractive to top talent.
- Early mediation in workplace conflicts helps reduce long-term disruption and foster a positive working environment.
- Niching can help HR consultants stand out, but flexibility in services can be crucial, especially early in a consulting career.
- Recruitment is not just about filling a role but about finding the right cultural and skill fit, emphasising quality over quantity.
- Support for employees going through menopause is not only beneficial for individuals but can help retain experienced talent and foster inclusivity.
 
Thanks for listening to HR Voices!
If you enjoyed this episode, we'd love it if you could leave us a review.
For more insights and updates, visit www.hrindependents.co.uk
 
Thank you.

Episode 33: Menopause support in the workplace

A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante of HR Independents Ltd.
DATE: 30th September 2024
Episode 33: Menopause support in the workplace
Guest: Sally Sidani-Wilkinson, Re-Balance by Sally
In this episode of HR Voices, Mary Asante is joined by special guest Sally Sidani-Wilkinson, a Health Coach and founder of Re-Balance by Sally, to discuss an essential topic of menopause in the workplace. As October marks Menopause Awareness Month, this episode aims to shed light on how organisations can support employees going through menopause, and why creating an inclusive environment is vital for business success.
Key Discussion Points:
What is Menopause? Sally explains menopause, the often misunderstood period, and its impact on physical, emotional, and mental well-being.
The Symptoms: With over 40 possible symptoms, ranging from hot flashes and sleep disturbances to mood swings and anxiety, Sally highlights the variety of challenges employees may face during menopause.
Awareness & Education: Sally stresses the importance of educating the entire workforce—regardless of age or gender—on menopause to foster empathy and support.
Policies & Guidelines: The need for clear policies that outline menopause-related support for employees, from flexible working arrangements to dedicated menopause champions.
Support Strategies: Practical steps like creating menopause cafes, implementing menopause champions, and offering health coaching can help organisations retain valuable talent and improve employee well-being.
Key Takeaways:
Menopause affects individuals in different ways, and understanding this is key to providing personalised support.
Organisations should prioritise education and policy implementation to help normalise conversations about menopause.
Supporting employees going through menopause not only improves retention but also enhances productivity and loyalty.
Menopause is largely covered under three protected characteristics: age, sex and disability, under the Equality Act of 2010, emphasising the need for reasonable adjustments in the workplace.
Top Tips from Sally Sidani-Wilkinson:
Start the Conversation: Normalise discussions about menopause at work to create a supportive and understanding culture.
Implement Clear Policies: Have guidelines in place so employees know where to turn for help and support.
Be Empathetic: Whether you're a manager or colleague, listening and offering empathy can make a huge difference.
Thanks for listening to HR Voices! If you enjoyed this episode, please leave us a review.
HR Voices Contact: hrvoices@hrindependent.co.uk
www.hrindependents.co.uk

Episode 32: The Evolution of Recruitment

HR Voices
A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd.
DATE: 16th September 2024
Episode 32: The Evolution of Recruitment
Guest: Matt Edge-Wilkins, Talent Seeker
In this episode of HR Voices, we explore the evolving landscape of recruitment with Matt Edge-Wilkins, founder of Talent Seeker. Mary Asante and Charlotte Allfrey discuss with Matt how recruitment has changed over the years, the impact of technology, and the importance of personalised recruitment services in today’s market.
In this episode, we cover:
Matt’s Journey: From HR generalist to recruitment specialist, Matt shares his 20-year experience in the recruitment industry and how his unique approach sets him apart.
The Changing Recruitment Landscape: How technology has transformed recruitment, from the rise of job boards to the increasing use of AI and automation.
The Importance of Personalized Recruitment: Matt emphasises the value of a personalised, in-house quality recruitment service that focuses on quality over quantity.
Headhunting and Passive Candidates: Understanding the concept of headhunting and why many successful placements are made with candidates who aren’t actively job hunting.
Balancing Technology and Human Interaction: The benefits and drawbacks of automated recruitment processes and how small businesses can leverage personal touch to stand out in the competitive job market.
Key Takeaways
Recruitment has evolved significantly, with technology playing a major role in how candidates and employers connect.
Despite the rise of automation, personalised recruitment services that provide a tailored, human approach can give businesses a competitive edge.
Headhunting remains a crucial strategy for finding top talent, particularly among passive candidates who aren’t actively seeking new roles.
Small businesses can compete with larger organisations by offering a superior candidate experience, even if they can’t match salaries and benefits.
Top Tips from Matt Edge-Wilkins:
Focus on Quality Over Quantity - Prioritise targeted searches and personalised engagement over high-volume candidate applications.
Understand Your Candidate Market - Know where your ideal candidates are and how to reach them, especially those who aren’t actively looking.
Sell Your Business - Don’t just evaluate candidates—the recruitment process is an opportunity for you to also sell your company as a great place to work.
Thanks for listening to HR Voices! 
If you enjoyed this episode, we'd love it if you could leave us a review. 
www.hrindependents.co.uk

Episode 31: To Niche or Not to Niche

A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd.
DATE: 2nd September 2024
Episode 31: To Niche or Not to Niche
Guest: Nick Poninski, The Influential Consultant
In this episode of HR Voices, we dive into the ever-relevant topic of niching in the HR consulting world. Mary Asante and Charlotte Allfrey are joined by Nick Poninski, the Influential Consultant, to discuss the pros and cons of niching, particularly in the HR consulting space.
In this episode we cover:
Understanding Niching: What it means to niche and why it might be beneficial for your HR consulting business.
Nick’s Journey: From HR professional to marketing consultant, and how niching played a pivotal role in his career transition.
Steps to Identify Your Niche: Practical advice on how to choose the right niche by considering your interests, past experiences, and market demands.
The Fear Factor: Addressing common fears about niching down and how specialisation can actually lead to more business opportunities.
The Marketing Advantage: How having a niche can make your marketing efforts more effective and less stressful.
Key Takeaways
Niching can significantly enhance your marketing effectiveness by allowing you to focus on a specific audience with tailored messages.
It’s important to choose a niche that aligns with your interests and experience, ensuring sustained motivation and job satisfaction.
Thoroughly understanding your target audience's needs and pain points is essential for successful niching.
While niching might feel restrictive, it often opens up more opportunities by positioning you as an expert in a particular field.
Consider market trends and the financial viability of your chosen niche to ensure long-term success.
Top Tips from Nick Poninski:
Do What You Enjoy - Focus on areas that you are passionate about.
Know Your Audience - Understand the needs and challenges of the group you want to serve.
Evaluate the Market - Make sure your niche is in a viable, growing industry that can afford your services.
Thanks for listening to HR Voices! 
If you enjoyed this episode, we'd love it if you could leave us a review. 
www.hrindependents.co.uk

Episode 30: Why Mediation is the best form of Conflict Resolution

Before we begin, we'd like to take a moment to honour Tony Munday, who sadly passed away on 24th August.  We hope this episode serves as a lasting tribute to his insights and legacy
 
A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd.
DATE: 19th August 2024
Episode 30: Why Mediation is the best form of Conflict Resolution
Guest: Anthony Munday, The Maverick Mediator
In this episode of HR Voices, we engage in a compelling discussion and explore why mediation is an effective form of conflict resolution in the workplace, the importance of early intervention, and the emotional aspects involved in resolving long-standing conflicts.
In this episode, we cover:
What is Mediation? Understanding workplace mediation and its benefits.
Early Intervention - The importance of addressing conflicts early to prevent escalation.
Mediation Process - Steps involved, including individual meetings and creating ground rules.
Confidentiality in Mediation - Ensuring a safe and private space for participants.
The Role of Emotions - Handling intense emotions during mediation sessions.
Internal vs. External Mediation - The advantages of using external mediators for impartiality.
Organisational Learning - How mediation can provide valuable insights to prevent future conflicts.
Key Takeaways
Mediation is a powerful tool for resolving workplace conflicts by allowing participants to express their perspectives in a safe environment.
Early conversations can prevent minor issues from becoming entrenched conflicts.
Confidentiality and impartiality are crucial for successful mediation.
Mediation not only resolves individual disputes but can also provide valuable feedback to organisations for improving their internal processes.
Top Tips from Anthony Munday:
Know Your People - Understand the individuals in your team.
Be Authentic - Authenticity fosters trust and openness.
Avoid Procrastination - Address issues promptly to prevent escalation.
Consistency - Be consistent in your approach to managing people and conflicts.
 
Thanks for listening to HR Voices! 
If you enjoyed this episode, we'd love it if you could leave us a review. 
www.hrindependents.co.uk
 
 
 

Episode 29: Why all companies should have an Employee Benefits Package

A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd.
DATE: 5th August 2024
Episode 29: Why all companies should have an Employee Benefits Package
Guest: Dave Sykes from Bigmore Benefits
In this episode of HR Voices, we explore the critical role employee benefits packages play in today’s workplace. We discuss how comprehensive benefits can enhance employee retention, engagement, and overall satisfaction.
In this episode, we cover:
What Constitutes an Employee Benefits Package - Beyond salary and traditional perks.
Importance of Communication - How to effectively communicate benefits to employees.
Customisation of Employee Benefits for SMEs - Tailoring benefits packages to suit company size and employee demographics.
The Four P's Framework for designing and implementing Employee Benefits:
Provision -  Long-term financial security for employees.
Protection - Safeguarding employees' health and well-being.
Preventative Measures - Promoting a healthy workplace.
Perks -  Enhancing the work environment.
How SMEs can start their benefit journey: Steps and considerations for businesses.
Key Takeaways
Employee benefits are more than just salary and basic perks; they are integral to employee satisfaction and retention.
Effective communication is essential for employees to understand and value their benefits.
Customising benefits to match the workforce's needs can set a company apart from its competitors.
The Four P's framework provides a comprehensive approach to designing benefits packages.
 
Bigmore Benefits Communication Guide can be accessed here: https://www.bigmoreassociates.com/free-guide-to-communicating-an-employee-benefits-package/
 
Thanks for listening to HR Voices! 
If you enjoyed this episode, we'd love it if you could leave us a review. 
www.hrindependents.co.uk

Episode 28: HR Voices Recap: Key Insights and Takeaways from Episodes 23-27

A podcast for independent HR and people professionals, and the businesses they support.
Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd.
DATE: 22nd July 2024
Episode 28: HR Voices Recap: Key Insights and Takeaways from Episodes 23-27
In this episode of HR Voices, Mary and Charlotte provide a comprehensive roundup of the key takeaways and valuable insights from their recent mini-series. This series has been rich with diverse topics and expert guests, providing critical updates and practical advice for HR professionals and business owners alike.
In this episode, we cover:
Employment Law Update: Insights from Claire Evans-Taylor of Boyce Turner on recent changes and upcoming legislation. Key topics include family-friendly policies, the right to request flexible working from day one, and the implications of a new government on employment laws.
Demystifying Occupational Health Assessments: Magnus Kauders from Occupational Health Assessment shares practical tips on leveraging occupational health to improve workplace performance and employee relations. Key questions to ask your occupational health assessor and the importance of transparency in the process.
Supporting Pregnant Women and Parental Returners: Lisa Thompson from Mountain HR discusses creating a supportive environment for pregnant women and returning parents in the workplace. The discussion highlights legal protections, cultural shifts, and the ongoing challenges faced by working parents.
HR Meets Creativity: Elma O'Reilly from Parallel London explores how HR can support creative entrepreneurs and businesses. The focus is on balancing compliance with fostering innovation and understanding the unique needs of creative professionals.
Personal and Professional Growth: Paula Melbourne of the Maple Leaf Coach delves into the importance of self-driven growth and the 70-20-10 model for development. Emphasis is placed on stepping out of comfort zones and taking control of one's own learning and career progression.
Thanks for listening to HR Voices! 
If you enjoyed this episode, we'd love it if you could leave us a review. 
Contact us: If you'd like to be a guest on our podcast, please reach out to hrvoices@hrindependents.co.uk.
www.hrindependents.co.uk
 
https://www.linkedin.com/in/maryasante/ 
https://www.linkedin.com/in/charlotte-allfrey/
 

Episode 27: Personal and Professional Growth

HR Voices
A podcast for independent HR and people, professionals, and the businesses they support.
Hosted by Mary Asante of HR Independents Ltd.
DATE: 8th July 2024
Episode 27: Personal and Professional Growth
Guest: Paula Melbourne
In this episode of HR Voices, we discuss the importance of personal and professional growth and the benefits of aligning your personal and professional growth. 
In this episode, we cover:
Personal Growth - identifying personal goals and values, and becoming self-aware. 
Professional Growth - the 70-20-10 learning approach which encourages individuals to take ownership of their development. 
Practical Steps for Growth which include self-assessment and seeking feedback, and taking ownership of your growth journey. 
The need to embrace opportunities for learning and development
Thanks for listening to HR Voices! 
If you enjoyed this episode, we'd love it if you could leave us a review. 
www.hrindependents.co.uk